Like any online shopping platform, iHORECA.Store
is subject to Terms and Conditions. You may read the
full text here.
By making a purchase from a seller on ihoreca.store, you agree that you:
Have read the item description and shop policies before making a purchase;
Have submitted appropriate payment for item(s) purchased; and
Have provided accurate shipping information to ihoreca.store
All items on iHORECA.Store are on stock, unless otherwise indicated.
Delivery will be made within 1 to 7 days from our receipt of your order.
If you require rush delivery, please contact us at email@example.com.
When your order is shipped, we will send you a tracking number by email
You can also find your tracking number in your dashboard.
You can print your invoice from your dashboard.
Because of the nature of the products we sell (food service products and consummables),
we generally do not accept product returns unless the items you received are defective or
Because some items are fragile, such as the fine-dining crystal glasses, we advise you
to inspect the items upon delivery and immediately report to us within 24 hours if
the items you received are broken. Beyond 24 hours, we regret that we will not
be able to offer you a refund or replacement.
For any returns issues, please email us at firstname.lastname@example.org
Please make sure that your transactions are completed
through the trade.ihoreca.asia platform. Bringing your
transactions outside the platform may expose you to
fraud and we would not be able to assist you when
such eventuality happens.