For more information, please email us at contact@ihoreca.live
Cooktop to Tabletop
Premium 1 to 1 Business Matchmaking
Contact us at contact@ihoreca.live for more information
Privacy Policy
Privacy Policy
Effective Date: August 1, 2025
iHORECA.Live, organizer of Cooktop to Tabletop (“we”, “our”, or “us”) respects your privacy and is committed to protecting the
personal data you share with us when using our website https://www.ihorecalive (“Website”) and participating in our events
(“Event” or “Events”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and your rights under the Personal
Data Protection Act 2012 (PDPA) of Singapore, the General Data Protection Regulation (GDPR) of the European Union, and
applicable U.S. privacy laws.
1. Information We Collect
When you visit our Website or register for our Events, we may collect the following personal data:
a. Information You Provide Directly
Full name
Email address
Phone number
Company name and position
Billing information (handled by third-party payment processor)
Preferences for meetings/matchmaking
Any additional information you choose to provide (e.g., dietary restrictions, accessibility needs)
b. Automatically Collected Data
We may collect:
IP address
Browser type and version
Device and operating system information
Pages viewed and time spent on the Website
Referring website or URL
This information is collected via cookies and analytics tools.
2. How We Use Your Data
We use your data to:
Register you for the Event
Facilitate matchmaking and one-on-one meeting scheduling
Send you confirmations, updates, reminders, and event-related communications
Issue invoices and process payments (via third-party providers)
Respond to inquiries or support requests
Improve the functionality and content of our Website
Comply with legal obligations
3. Legal Bases for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), we process your personal data based on
one or more of the following legal grounds:
Your consent (e.g., when opting in to receive updates)
Contractual necessity (e.g., processing event registrations and payments)
Legitimate interests (e.g., event organization and security)
Legal obligations (e.g., for accounting and tax purposes)
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
Third-party service providers (e.g., event tech platforms, payment processors, email service providers) who help us
operate the Event and Website
Other participants where necessary for matchmaking or pre-scheduled meetings
Regulatory authorities if legally required
Successors or partners in the event of a business merger or acquisition
All third-party vendors are contractually obligated to protect your data.
5. International Data Transfers
If you are accessing the Website from outside Singapore, your data may be transferred to and stored in jurisdictions that may
not have equivalent data protection laws. We ensure appropriate safeguards (e.g., Standard Contractual Clauses or vendor agreements)
are in place for such transfers.
6. Your Rights
Depending on your location, you may have the following rights:
Access: Know what personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data (subject to legal exceptions)
Restriction: Limit how we process your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain types of processing, including marketing
Withdraw Consent: Withdraw previously given consent at any time
To exercise your rights, contact us at contact@ihoreca.live. We may require identity verification before responding.
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, tax, and regulatory requirements
Maintain business and customer service records (e.g., up to 6 years)
When no longer needed, we securely delete or anonymize your data.
8. Cookies and Tracking Technologies
We use cookies to:
Analyze website traffic
Enhance user experience
Remember your preferences
You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
SSL encryption
Access controls
Secure third-party vendors
Regular security audits
However, no internet-based system is entirely secure. We cannot guarantee absolute data security.
10. Third-Party Links
Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites.
Please review their respective privacy policies.
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such data,
we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you
to review this page periodically.
13. Contact Us
For questions, concerns, or data access requests, please contact: contact@ihoreca.live